Without a common thread and which to make matters worse are expensive to implement and do not make our differentiation clear. So what to do first define a relationship model that based on what the client asks for our strengths and our objectives defines “what we want to play.” That establishes the axes on which we want to base our customer strategy and our differentiation. Because when the direction is clear one can build and make decisions with efficiency and true focus knowing what one is competing against and generating a consistent experience in which the differentiation is tangible and clear for the client. In this experience everything is connected.
Everything makes sense. Everything is part of a puzzle in which the pieces fit together and in which the image they form can be seen clearly. Become obsessed with achieving the wow! If you think about it many of the things that have turned you into loyal Graphics Design Service customers of a business or fans of a brand have not been spectacular ideas nor great technological innovations but rather small details that in some way fit with what you it was important to you. about customer experience tend to look for the wow ! Although it is more expensive. Although developing it takes more time.
Although it is more difficult to implement. Even if its impact on the customer is more questionable. This often causes barriers within our own organization which needs to see results to believe in us. So what to do stagger the customer experience starting from the ok experience the basic one and passing through the oh! Experience before reaching the wow ! Furthermore if we have made a good diagnosis we will often find quick wins whose implementation in the short term will be simple and can help us achieve the first results with minimal effort.